Terms of membership.

The below outlines the terms of membership for LondonPerks. By signing up you agree to the below terms.

Key information about your membership


  • LondonPerks membership is continuous and will be automatically renewed at the end of each membership period typically every 12 months.
  • The date of your renewal can be seen in your ‘My Account’ area
  • You can pause or cancel your membership in your account at any time within your account page. 
  • During free trials you can also cancel your membership if you require.
  • At the end of your free trial you’ll be charged for 12 months membership. After you are charged there is a 14 day cooling-off period in which you can cancel your membership and we will issue a refund, to do this please contact us. After this 14 day cooling period has expired we can no longer issue refunds. This cooling-off period does not apply to subsequent renewals. Subsequent renewals adhere to a 7-day cooling off period.
  • By accepting the terms & conditions when you join you agree to go ahead with the service.
  • Some partners/restaurants/businesses may have specific exclusions and have the right to refuse the offer. If you believe these have been refused wrongly please contact us directly with us much information so we can investigate.
  • Your personal data will be used in accordance with our privacy policy. Please ensure you read and understand our privacy policy.



Before joining LondonPerks please make sure that you read these terms and conditions carefully so that fully understand them. Please note that by placing an order for membership with us you will be agreeing to these terms and conditions and will be bound by them.

We will use your personal data to help provide you with the best experience when using your membership and our website.  Please see our privacy policy for more information on what we use and how we use it. 

We reserve the right to amend the terms of membership at any time and we will update this page and the date of the update will be visible at the bottom of this page. Note that you agree to the terms and conditions that were in force on the date that you signed up to our website.

When you sign up for a membership, trial, free trial, competition or newsletter, we act on the basis that we have a legitimate interest in using your personal information and data to help provide a useful service to you. If at any time you feel that you no longer wish for us to do this you can contact us or alternatively you can opt out of email marketing via the unsubscribe link in emails. 


We may also use your information for other specific legitimate purposes such as:

  • To ensure that our website is displayed correctly and works for you and the device you’re accessing it from.
  • To inform you on products, services, discounts, new partners, promotions and more.
  • To ensure we can offer you the best experience as a member.
  • To allow you to use the website as a member and use offers.
  • To market relevant content to you.

Information about us (LondonPerks)

This website, business and membership is operated by London Perks Ltd,  a company registered in England and Wales under company number 12571035. Registered office address: 320d High Road, Benfleet, United Kingdom, SS7 5HB

Your status

By joining LondonPerks, you are confirming that you are 16 years or older and are legally capable of entering into legally binding contracts.

How the contract between LondonPerks and you is formed

The contract between us (London Perks ltd) and yourself is formed when you join us and accept the terms of the membership. This acceptance confirms you agree to go ahead with the service and all that it includes.


London Perks membership is a continuous membership and is automatically renewed at the end of each membership period. Your renewal date is shown in your account session under the ‘Subscriptions’ tab. 

Consumer rights

You have a 14-day cooling-off period from when your first membership renews, this commences the day after your payment for membership happens. This does not apply to subsequent renewals. Subsequent renewals have a 7-day cooling off period.

To cancel your membership, please email us: hello@londonperks.com This email must be received within the cooling-off period in order for a full refund to be confirmed. When we confirm your cancellation you will receive an email confirming this, we recommend that you keep this for your personal records.

Cancelling your membership within this 14-day cooling-off period (for your initial membership renewal) or 7-day cooling off period for subsequent renewals entitles you to a full refund of your membership. Subject to any other statutory rights you may have, we do not provide refunds for any cancellations after the expiry of the cooling-off period.

Price and payments

The price of the membership will be as quoted on our site from time to time, except in cases of obvious error.

Prices include VAT.

We may change prices of our membership from time to time, however any changes will not affect existing membership prices which will be honoured.

Payment is to be made via debit or credit card, or occasionally via other agreed methods.

Membership & participating businesses

Each business who offers London Perks Ltd and it’s members a discount or perk will each have terms relating to the use of the discount, deal or perk. This may relate to the days, times or dates it can be used, as well as the items/products that it can be used on. Please refer to the individual businesses page on LondonPerks.com for more information on each and any exclusions they may have.

Discounts, deals or offers listed on our website are only valid for members who have an active valid membership. These offers presented by LondonPerks membership may not be available in conjunction with other offers running at the partner business i.e set menus, student discount etc.

Membership validity will be checked before acceptance of your LondonPerks membership, any expired memberships will not be accepted by the business. 

Memberships are strictly non-transferable and can only be used by named members, up to the limit specified by the participating business. Any attempted misuse of the memberships may result in cancellation of membership.

We aim to ensure our website is up to date, however participating businesses are entitled to withdraw or change offers at any time including after you have become a member and as such we have no liability for any such withdrawals or changes in terms and conditions or availability.

Any other additional marketing material whether it’s printed or digital is intended as a guide about which businesses are live at the time of publication and, therefore, may not include all participating restaurants at any one time.

Our Liability

If we fail to comply with these terms and conditions, our liability to you will be limited to the membership fee.

We will not be liable for any losses that result from our failure to comply with these terms and conditions that fall into the following categories:

  • Loss of income or revenue;
  • Loss of business;
  • Loss of profits; or Loss of anticipated savings.

Nothing in this agreement excludes or limits our liability for:

  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
  • Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

Where you receive services and/or purchase food from any participating restaurant, any losses or liability arising out of, or in connection with, such services and/or food shall be the relevant participating restaurant’s liability.

We accept no liability for any bad experiences or bad food at any of the participating restaurants. We will not become involved in any dispute between you and any restaurant.

We do not give any warranty for any goods or services accessed through or displayed on, our site.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website (s). For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


All notices given to you by us must be given by us via one of email addresses ending LondonPerks.com.  


Failure by us to enforce any of these terms and conditions will not prevent us from subsequently rely on or enforcing them. 


If any court or competent authority decides that any of the provisions of these terms and conditions are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

Third party rights

A person who is not party to these terms and conditions shall not have any rights under or in connection with it under the Contracts (Rights of Third Parties) Act 1999.

Entire agreement

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these terms and conditions. We each acknowledge that, in entering into these terms and conditions, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Nothing in this clause limits or excludes any liability for fraud.

Law and jurisdiction

This agreement shall be interpreted in accordance with the English law and subject to the non-exclusive jurisdiction of the English courts.

These terms were last updated: 8th June 2020.



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